PHILIPPINE OVERSEAS LABOR OFFICE (POLO)

A. Basic Information of the POLO

Address : Kuwait, Jabriyah, Block 7, Street 103, Building 44
Postal address : P.O. Box 26288, Safat 13123, State of Kuwait
Telephone nos.: (965) 534-6507/8
Fax no. : (965) 534-5469
Office Hours : 8:00 a.m. - 4:00 p.m., Saturdays to Wednesdays 9:00 a.m. - 12:00 noon, Thursdays

B. Services Rendered

1. Employment Facilitation
a. Employment contract and job order processing
b. Issuance of overseas employment certificate
c. Marketing

2. Welfare Services
a. Counseling
b. Filipino Workers Social Center
c. Legal assistance
d. Repatriation

3. Others
a. OWWA voluntary membership on site
b. Medicare
c. Networking with GOs, NGOs, Filipino community associations recruitment agencies and media

C. Standard Operating Procedures in the Processing of Documents

1. Employment Facilitation - Verification

Client is briefed on the requirements of hiring of Filipino workers.

2. Welfare Services

Domestic Helpers

Skilled workers

D. Reintegration Program and Skills Training

Due to the peculiar nature of problems of employment in Kuwait, where over 60% of workers are domestic helpers, the Post in unable to pursue reintegration programs and projects. Over 90% of POLO resources are focused on case management pertaining to complaints of DHs.


E. Other relevant or important information for OFWs

About the Country

Working in Kuwait

Generally, there are 5 types of visas issued by the Ministry of Interior

- Visa 14 for tourist
- Visa 20 for domestic helpers and family drivers
- Visa 18 for skilled and semi skilled workers in the private sector
- Visa 17 for expatriates working in government
- Visa 22 for dependents